Last updated: 26.03.2026
1. Who We Are
Fozeya (“we”, “us”, “our”) is a social media consultancy agency. We are the data controller responsible for your personal data.
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how we handle your data, please contact us using the details in Section 14.
2. The Data We Collect About You
Personal data means any information capable of identifying an individual.
We may collect, use, store and transfer the following categories of personal data:
Identity Data
- Full name
Contact Data
- Email address
- Telephone number
- Business name
Technical Data
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Website usage data
Usage Data
- Information about how you use our website and services
Marketing and Communications Data
- Your preferences in receiving marketing communications
Client Data
Where you engage our services, we may also process:
- Social media account information
- Analytics and performance data
- Content and brand assets provided by you
We do not collect any special categories of personal data (such as health, religion, or biometric data).
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct interactions – when you fill in forms, contact us, or engage our services
- Automated technologies – cookies and analytics tools
- Third parties – such as analytics providers
4. How We Use Your Personal Data
We will only use your personal data where the law allows us to.
Most commonly, we use your data in the following circumstances:
- To respond to enquiries and provide requested information
- To perform a contract with you
- To manage our relationship with you
- To improve our website, services, and marketing
- To administer and protect our business
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Article 6(1)(a) – Consent
Where you have given clear consent (e.g. marketing communications) - Article 6(1)(b) – Contract
Where processing is necessary for the performance of a contract with you - Article 6(1)(c) – Legal obligation
Where we must comply with a legal obligation - Article 6(1)(f) – Legitimate interests
Where processing is necessary for our legitimate interests and does not override your rights
6. Marketing Communications
You will only receive marketing communications from us if:
- You have requested information from us; or
- You have opted in to receive marketing
You can withdraw your consent at any time by contacting us or using the unsubscribe link in emails.
7. Cookies
Our website uses cookies to distinguish you from other users and improve your experience.
We use:
- Strictly necessary cookies – for website functionality
- Analytical cookies – to understand how visitors use our site
Where required, we will obtain your consent before placing non-essential cookies.
8. Disclosure of Your Personal Data
We may share your personal data with:
- Service providers (hosting, analytics, CRM systems)
- Professional advisers (lawyers, accountants)
- Regulators and authorities where required
All third parties are required to respect the security of your personal data and process it lawfully.
9. International Transfers
We may transfer your personal data outside the UK.
Whenever we do so, we ensure a similar degree of protection is afforded by implementing appropriate safeguards, such as:
- UK adequacy regulations; or
- Standard Contractual Clauses (SCCs)
10. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data, including:
- Encryption (SSL)
- Access controls
- Secure data storage
We limit access to your personal data to those employees and third parties who have a business need to know.
11. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including:
- Satisfying legal, accounting, or reporting requirements
- Managing client relationships
12. Your Legal Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Object to processing
- Request restriction of processing
- Request transfer of your data (data portability)
- Withdraw consent at any time
You will not usually have to pay a fee to access your data.
13. Complaints
You have the right to make a complaint at any time to the UK supervisory authority, The Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk/
We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO.